EarMen LLC is shipping Worldwide.
• Most of the items will usually be shipped out within 1- 5 business day (Monday – Friday).
• Most of the custom and special orders require a minimum of one week to process.
• Tracking emails are automated. Please check your SPAM filter or folder to ensure you are receiving tracking emails and that your mails did not get caught be a filter.
• International shipments may be a subject to tariffs, duties, value added taxes (VAT) and other customs fees, and they vary from Country to Country.
• For foreign orders, please allow 1- 4 weeks for delivery. Shipping times are out of our control and customs can cause delays in processing packages.
• Country fees are the responsibility of the customer/recipient.
• International customers should contact their local customs office for details on how customs are assessed and collected.
• Packages refused by customers due to customs duties, taxes, or other fees are defined as "abandoned" in the destination country by the courier and are not eligible for refunds.
• Default Carrier: DHL
• Shipping Rates are Based on order price
|Rate Name||Conditions||Shipping Prices|
|Light||$ 0.00 – $ 700.00||$ 30.00|
|Heavy||$ 700.01 – $ 6,000.00||$ 150.00|
|Extra||$ 6,001.00 – $ 15,000.00||$ 200.00|
We offer a 14-day return policy.
In case of return we refund 50% of the sold price of the device.
We do not accept returns on the following items:
• sale or discounted items
• special orders
• other custom orders
• showroom demonstration item
If you want to return an item, contact us at: email@example.com, to start the process.
Please include your order number and the reason you are requesting a return.
• Products must be in like-new condition and repackaged in the original box with all accessories,manuals, and packaging materials.
• Incomplete or improperly packaged products will not be accepted and may include additional fees.
• Custom and special orders are defined as: being unique in nature or specifically ordered for you outside of our standard stock sold online.
• Original shipping fees are never refunded on returns or returned items and they are always deducted from the refund inclusive of us offering free shipping on the original sale.
• Buyer are responsible for shipping charges on return shipments.