Please send us mail to: sales@earmen.com with a request.
It is also necessary to enclose the order number, after which you will receive an Invoice in your mail.
Please send us mail to: sales@earmen.com with a request.
It is also necessary to enclose the order number, after which you will receive an Invoice in your mail.
Go to EarMen desired product page, find and download all the neccessety files and follow the steps.
Firmware update can only be done on WIN 10.
EarMen Sparrow supports– mp3, Aac, FLAC, ALAC, WAV, AIFF, DSD, DXD, PCM, MQA
EarMen TR-Amp supports- mp3, Aac, FLAC, ALAC, WAV, AIFF, DSD, DXD, PCM, MQA
EarMen Eagle supports – mp3, Aac, FLAC, ALAC, WAV, AIFF, DSD, DXD, PCM
All EarMen products can be used as preamps, except Tradutto, which is DAC only.
All EarMen products are designed to enhance your Audio experience.
EarMen balanced 2.5mm TRRS Standard
If there is no option to choose the color, the product is offered only in the basic variant.
EarMen TR-Amp can be used to listen and charge at the same time
EarMen TR-Amp allows listening with two pairs of headphones of minimum 32 Ohm.
Please keep in mind that battery should get more power then connected headphone consume , otherwise the product will eventually discharge.
Apple (Lightning-to-USB Adapter) or Android (USB OTG Adapter) MUST be used for connecting the EarMen devices with your sources.
The biggest difference is in the balancing 2.5 mm output that Sparrow has, and the difference is in the input.
You will find the answer in the short user guide that came with the device.
Yes, it has to be a bit perfect, because otherwise it would not be able to provide reliable and certified results on outputs.
It takes up to 5 hours of charging if you are not using the outputs.
When the device is charged, the blue light will turns off.
Watch our video tutorial for playing MQA files on our You Tube channel here
Yes. Tr-Amp uses analog volume control which provides better sound quality than digital volume control.
This can happen at very low volume settings.
Due to the increased radiation of some phone models, as well as using the Sparrow without a GND shield cables, there may be some interference when using the device.
Our recommendation is to keep Sparrow away from your phone and use shielded GND USB C cables at least 50 cm / 20" long.
It's totally up to you.
1. Check if volume setting is above 0
2. Check that earphones are plugged in properly and no debris is obstructing the port
3. Check if the music file is corrupted
4. Verify that audio settings have been properly set
Unfortunately, you can not change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them. If your shipment is not successfully delivered it will be returned to the fulfillment warehouse and a credit will be made to your account.
Then you file a claim. If you purchased a device that ships in the United States, claims go through FedEx. If you purchased a device that ships outside the U.S , then the claims go to DHL.
You have three days from the delivery of your order to make a claim for any loss or damage incurred during shipping.
You pay shipping to us, and we pay shipping back unless no fault is found. In that case you pay both ways.