Return Policy
We offer a 14-day return policy.
In case of return we refund 50% of the sold price of the device.
We do not accept returns on the following items:
• sale or discounted items
• special orders
• other custom orders
• showroom demonstration item
If you want to return an item, contact us at: sales@earmen.com, to start the process.
Please include your order number and the reason you are requesting a return.
Eligible Items:
• Products must be in like-new condition and repackaged in the original box with all accessories,manuals, and packaging materials.
• Incomplete or improperly packaged products will not be accepted and may include additional fees.
• Custom and special orders are defined as: being unique in nature or specifically ordered for you outside of our standard stock sold online.
• Original shipping fees are never refunded on returns or returned items and they are always deducted from the refund inclusive of us offering free shipping on the original sale.
• Buyer are responsible for shipping charges on return shipments.