Return Policy

We offer a 14-day return policy.

In case of return we refund 50% of the sold price of the device.

We do not accept returns on the following items:

• sale or discounted items

• special orders

• other custom orders

• showroom demonstration item

If you want to return an item, contact us at: sales@earmen.com, to start the process.

Please include your order number and the reason you are requesting a return.

Eligible Items:

• Products must be in like-new condition and repackaged in the original box with all accessories,manuals, and packaging materials.

• Incomplete or improperly packaged products will not be accepted and may include additional fees.

• Custom and special orders are defined as: being unique in nature or specifically ordered for you outside of our standard stock sold online.

• Original shipping fees are never refunded on returns or returned items and they are always deducted from the refund inclusive of us offering free shipping on the original sale.

• Buyer are responsible for shipping charges on return shipments.